FREQUENTLY ASKED QUESTIONS
What does Crowd Cooks offer?
Who is behind Crowd Cooks?
How to contact us?
Crowd Cooks' kitchen
Are you using organic, local, seasonal ingredients?
Who cooks your dishes?
How do you ensure food safety?
Why vacuum cooking?
Shipping & Returns
How far in advance can I place an order?
When will I receive my order?
Where do you deliver?
I am unable to take delivery of my package, what can I do?
Preparation & storage
How long can I keep my dishes?
What are the best ways to reheat dishes?
Can I freeze my food for later use?
Manage my subscription
Can I choose the dishes I receive each week?
Can I pause my Crowd Cooks subscription?
How can I cancel my subscription?
Payment & invoicing
What payment methods are accepted?
How do you ensure payments are secure?
How are payments for subscriptions made?