FREQUENTLY ASKED QUESTIONS
Crowd Cooks' kitchen
Are you using local and seasonal ingredients?
Who cooks your dishes?
How do you ensure food safety?
Why vacuum cooking?
Payment & invoicing
How much does it cost?
What payment methods are accepted?
How do you ensure payments are secure?
How are payments for subscriptions made?
Manage my subscription
Can I choose the dishes I receive each week?
Can I pause my Crowd Cooks subscription?
How can I cancel my subscription?
Shipping & Returns
How far in advance can I place an order?
When will I receive my order?
Where do you deliver?
I am unable to take delivery of my package, what can I do?
Preparation & storage
How long can I keep my dishes?
What are the best ways to reheat dishes?
Can I freeze my food for later use?