Shipping & Returns
With our partner Shippr
How far in advance can I place an order?
You can order until Wednesday at 5pm for a delivery scheduled for Sunday.
When will I receive my order?
Deliveries are made every Sunday evening between 6pm and 8pm. You will receive a message on Sunday to notify you of a more precise delivery schedule. The delivery of our orders is completed by the Shippr logistics platform.
Where do you deliver?
We deliver to the Brussels region (all 19 communes). We also deliver to the surrounding municipalities of Brussels. Do not hesitate to contact us if you have any questions (David : 04 97 47 47 47 09, firstname.lastname@example.org)
I am unable to take delivery of my package, what can I do?
You might want to consider your neighbor or the nice lady on the ground floor Jwho may be able to help you and take delivery of the meals. Please do make sure the meals can be kept cold. In this case, may we ask you to send us an SMS (04 97 47 47 47 09) with his/her first and last name and address